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Streaming issues on MAC OSX Mavericks - Safari Browser

Updated

If you're using OSX 10.9 (Mavericks) and you're receiving an error in connecting to the Quickflix server while streaming, we've got a step-by-step guide below on how to resolve this known issue.

  • Ensure you are using an up to date Safari browser.
  • Open Safari
  • From the Safari menu (top left) select "Preferences"

  • Click the "Security" tab button on the top of the preferences window.

  • Click the "Manage Website Settings..." button. The security sub-panel will open.
  • Select Silverlight from the left hand list.

  • In the right hand drop down list select Two options;
  • Select "Allow Always"
  • Select "Run in Unsafe Mode" - then click the "Trust" button to confirm the action.

  • Your Security window should now look like the below image; Informing you that Silverlight is set to run in unsafe mode. This is expected.

  • Close your Safari browser and re-open it. Try and stream your movie or TV show and you should now be successful.

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