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Quickflix loading slowly on my Xbox One

Updated

If Quickflix loads slowly on your device or you are experiencing buffering, blurrry video, or frequent stopping and starting while watching a movie or TV show, your internet connection may be unstable. 

We have some steps below that will resolve most Internet connectivity issues on your PS3, PS4, Xbox 360 and Xbox One.

If you complete the steps below and are sitll having issues, we recommend contacting your Internet Service Provider.

Are you using a public, mobile or satellite internet connection?

If you are on a public network:

  • Check with your network administrator to make sure streaming services such as Quickflix are supported and are not blocked.

If you're using a mobiledata network or satellite internet:

  • If possible, try a different network. mobile and satellite internet connections commonly have slower connections speeds than ADSL and Fibre connections.

Restart your game console

Try turning your video game console completely off, wait for 10-15 seconds, and then turn it back on before trying to stream again. Sometimes a simple restart of your machine can resolve some of the above issues.

 

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