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I can't hear any sound from my speakers or headphones

Updated

If you are having trouble hearing audio on multiple titles on the Quickflix application while using your Kindle Fire, please try the below steps to resolve the issue.

  • Make sure that your volume is turned up by tapping the volume up button at the side of the tablet, or check through Settings > Display & Sounds.
  • If your speakers aren’t working, try plugging in a set of headphones then unplugging them again, or soft reboot your tablet by turning it off and on again.
  • If you have a case on your device and your headphones aren’t working properly, try removing the case and trying the headphones again.
  • Try jiggling the headphone jack for gently and see whether it produces audio. If it does, your headphone jack may be faulty and you will need to contact Amazon.

 

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