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My movie or TV show is stuck at a loading screen

Updated

The Silverlight plug-in you are using may be an outdated version, or it may have become corrupted.

Windows 8 - Uninstall and Reinstall Silverlight

  1. Quit all open browsers (You will need to quit this window as well. Print these instructions if possible.)
  2. Click Settings
  3. Select Control Panel
  4. Underneath Programs, select Uninstall a program.
  5. Locate and select Microsoft Silverlight
  6. Select Uninstall

Reinstall Silverlight

http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

If you have Microsfot Silverlight 5.0 or higher installed you should already be be set-up to stream Quickflix Streaming content.

Troubleshoot your network connection

If you're still having issues with loading titles on Quickflix, troubleshoot your network connection.

 

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