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Can I pause my subscription?

Updated

We don’t want you to pay when you’re not using our service, so we allow our members to take subscription payment holidays. 

You can take a subscription payment holiday if you're on a paid subscription that includes DVD & Blu-ray. You will be able to suspend your services for up to 1 month online at any given time.

I have a Quickflix DVD & Blu-ray paid subscription, how do I take a subscription holiday?

  1. Log in to the Quickflix website with your email address and password. 
  2. Click on the member menu icon.
  3. Scroll down to Pause My Subscription. 
  4. Select your holiday start date and the amount of time you would like to pause your subscription for from the options available.  
  5. Click Pause. 

Please note: Your subscription will continue to be billed whilst you have Quickflix discs out. So, if you’re intending on taking a subscription holiday, make sure you send back all discs before your next bill date.

If you start a subscription holiday mid-month, your next billed month will be adjusted for the days paid for in the previous month that have not been used.

If you would like to take a subscription payment holiday for up to 3 months, contact us. The online limit is 1 month. 

Free trials and paid streaming subscriptions are not eligible for subscription holidays. 

 

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